Safety Policy & Rules

While Activity World staff and management endeavour to ensure the safety of all visitors, it remains the responsibility of accompanying adults & guardians to supervise the children in their care while visiting the facility. All children must be accompanied by a responsible adult and remain the responsibility of said adult at all times.

Parents and guardians must:

- Remain on the premises at all times.

- Monitor their child to ensure that he/she is capable of using the equipment safely, to adhere and understand all safety signs.

- Know where their child is and ensure that the child is able to locate them at all times.

- Parents must accompany toddlers in Toddler World at all times.  Do not let your toddlers roam around Activity World by themselves

.Parents and guardians only know their child's capabilities and behaviour best and should ensure an appropriate level of supervision to reflect this.

1) Maximum height limit 1.55m (maximum age 12yrs).  Maximum height limit 1m for Toddler World. Any child over 1m in Toddler World will be asked to leave the area so please do not take offence if it is your child that is asked.All height restrictions imposed by management are there for a reason and must be adhered to.

2) Parents are responsible for their children and must remain on site at all times. 2) All children must be supervised by an adult at all times (18yrs+ and ID might be required). Do not let toddlers roam around on their own. Children cannot supervise children.

3) No re-entry unless you pay another admission.

4) Legs and arms to be covered and hair to be tied back.

5) No food or drink allowed on play structure and in Toddler World. Please keep an eye on your hot drinks.

6) Only one at a time on all equipment.

7) To adhere to all safety signs.

8) Keep balls in ball pools and no throwing.

9) The outside play area is unsupervised so please remain with you children at all times.

10) Food and drink to be purchased at the café.  Please do not embarrass yourself by bringing your own food/drink as a member of staff will ask you to put it into your vehicle.

11) We do not supply jugs or cups of water free and will be charged the same rate as a cordial.  Bottles of water can be purchased at the café.

12) Please help us keep our framework safe. Vandalism on our equipment can happen during the day between our maintenance checks.  If you see anything, please report it to a Duty Manager immediately. 

13) Although Activity World strive to maintain a safe and stimulating environment, there are always inherent risks that are associated with children playing such as tripping, slipping, falling, bumping into each other or fixed objects etc. Activity World have taken every reasonable steps to control these risks through design, maintenance and operation of the facility.  However, parents & guardians must recognize and accept that it is impossible to eliminate the risk that accidents still will happen so please immediately report to a member of staff any incidents. Although Activity World is under NO LEGAL OBLIGATION to provide  first aiders, in the event first aid is needed, only basic first aid will be applied, an ambulance may be called or you will be directed to the walk in centre.

14) Members of staff will not tolerate abusive behaviour or violence from any member of the public whether they be an adult, teenager or child.  You may be removed from the premises without a refund and/or the police will be called.

15) For those parents whose children cause trouble we  would ask that the matter is dealt with in an adult manner. Staff will not get involved. If the matter upsets our customers then the family/families involved will be asked to leave the premises.

16) Please keep an eye on your time in the Lucky Strike Mine. You do not get another time slot if you miss your allocated time.

17) Children are to be supervised in the gym area at all times by an adult.  No children permitted in the adult gym area. The adult gym area is for the enjoyment of adults only, please sign the declaration form before using the equipment.

18) Any children showing signs of injury or illness will not be permitted onto the play structure.

19) In the event of a fire alarm activation, please leave the building immediately from the nearest fire exit. Do not re-enter the building.  The staff will evacuate all children from the building and you can meet up with them at the assembly point by the double gates in the front car park.

Keep your receipts - for every 10 admissions, you
get one child in free.