We will continue to accept existing membership passes but once they have expired we will not be offering any renewal options. There is no facility to book places online so members need to call us on the morning of their planned visit and if spaces are available then we will be able to book you in over the phone. We have allocated a number of guaranteed places for members so we recommend you phone from 9.45am so we can book you in. One accompanying adult is FREE with each visit and any additional adults will be charged the full adult price. Any accompanying children who are not members will pay the full child price according to their height. The card must be presented every visit and there are no exceptions. Babies up to 9 months accompanying a child member enter FREE. Any lost cards can be replaced subject to a charge of £6.00. The membership will be cancelled if misused card and no refunds will be given. No refunds for those wishing to end the membership early.